Last updated: 13 December 2025
What this service is
Parent Advocacy support on Pheel Pretty provides practical guidance, structure, and education to help UK parents navigate SEND, EHCP, school issues, exclusions, safeguarding concerns, and social care processes.
Support may include:
- helping you organise information and build a clear timeline
- helping you prepare for meetings
- improving clarity and tone in your letters or drafts
- providing templates, scripts, and checklists
- explaining common processes in plain English
What this service is not
This is not a legal service and it is not legal advice.
I am not a solicitor and I do not provide regulated legal services.
I do not:
- provide legal advice or legal opinions
- represent you in court or tribunal
- contact schools, councils, or professionals on your behalf
- act as your legal representative
- carry out reserved legal activities under UK law
When to seek legal support
For complex legal matters, urgent safeguarding escalation, tribunal representation, or where you need formal legal advice, you should seek support from a qualified solicitor, SEND legal specialist, or an appropriate professional body.
Responsibility and outcomes
You remain responsible for:
- your decisions
- your communications
- how you use templates, guidance, or support
While every effort is made to share accurate, helpful information, outcomes depend on your circumstances and the actions taken by organisations involved.
Payment and refunds
Advocacy sessions and written services involve reserved time and preparation. As set out in the Refunds, Cancellations and Returns Policy:
- booked sessions are non-refundable
- written services are non-refundable once work has begun
- rescheduling may be possible with reasonable notice, subject to availability
Transparency
This disclaimer exists to keep boundaries clear, protect your interests, and ensure you understand exactly what support you are receiving.